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First Aid

How to disable "suppressed autotext" notifications?

Autotext replacements are suppressed if you press a specific hotkey directly after typing an autotext.

For example, the autotext "FBI" wouldn't be expanded to "Federal Bureau of Investigation" if you press the autotext suppression hotkey directly after entering the autotext. This gives you a case-by-case choice to have the autotext being executed as needed.

The (customizable) default hotkey is pressing 2x SHIFT. Unfortunately, it seems to be easily entered by accident.

Solution: Open PhraseExpress settings, switch to section "hotkeys" and select another hotkey or delete the hotkey association if you don't need this feature:

WYSIWYG form controls are too tiny

Phrases with WYSIWYG form controls contain the display resolution information (DPI) which may be incompatible for modern high-resolution displays.

Solution: You would need to re-create the WYSIWYG form elements to have them auto-adapt with your actual display resolution.

Certain characters or accent marks cannot be entered anymore

Accented characters are letters that are entered by sequentially pressing multiple keys on your keyboard, such as á, é, í, ó, ú, ü, ñ, ¿, ¡

If setting the OS to a specific language, make sure that the keyboard settings matches the input language. For example, if the language is set to Dutch, then configure the keyboard setting to "United States-International keyboard for Dutch".

If using PhraseExpress along with other applications with keyboard input detection (called "keyboard hooks"), such as AutoHotkey, Intellitype, etc, accented characters cannot be processed correctly because of interference of those programs.

Solution: Do not run multiple such programs simultaneously.

The Clipboard Manager does not show up

Possible causes:

Clipboard memory has been deactivated. Solution: Activate the clipboard memory.
The Clipboard Manager is restricted to specific programs. Solution: Adjust the program restriction settings
The shortcut key assignment has been removed/deleted/changed. Solution: Assign the desired key combination to the clipboard memory:
The clipboard is empty. Then it is not displayed. Solution: Fill the clipboard with text.
Another application is using the key combination for other purposes. Solution: Resolve the conflict.

Resolve "Allow full access"

If you are repeatedly prompted to grant "full access" for the PhraseExpress 3rd party keyboard, try following these steps:

Remove PhraseExpress from your device.
Reinstall the App: Go to the App Store, find the keyboard app, and reinstall it.
Enable Full Access:
1. Go to Settings » General » Keyboard » Keyboards
2. Tap on the PhraseExpress keyboard you reinstalled.
3. Toggle "Allow Full Access" to on.
Ensure iOS is updated to the latest versions. Sometimes, updates contain bug fixes that can resolve such issues.
After enabling full access, restart your iPhone or iPad.